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- #Outlook personal folders missing how to
- #Outlook personal folders missing update
- #Outlook personal folders missing archive
- #Outlook personal folders missing full
Your archive files should be re-attached to Outlook as before.PST stands for “ Personal STore” – as in your personal mail storage. Navigate to the location you noted down earlier and highlight your PST file and press ‘OK’. On the window that opens, click the ‘Data Files’ tab. Click ‘Account Settings’, ‘Account Settings…’. After creating profile… Once you have logged back in to Outlook you can then re-attach your PST archive folders by doing the following: In Outlook click the ‘File’ tab. In this example the PST file is located in “C:\Users\sfprentice\Documents\Outlook Files\archive.pst” You can now carry on with the instructions above, remove your profile and create a new one. Look for “Archives” and note down where the “pst” file is located.
#Outlook personal folders missing how to
Before removing… In “Mail” app, “Show Profiles…” (see above for how to get there), highlight your profile and click “Properties”. You need to find that information before you remove your existing Outlook profile. However to put them back you need to know where they are saved on your computer.
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Do you have a personal Archive set of folders? If you have a personal Archive then the above process will remove them from your Outlook window, but don’t worry, you can put them back later. It is important that Cached Exchange Mode is enabled, without it performance will be very poor and Outlook will often seem to be Not Responding.Īny support questions should be handled by your IT Support Technician or Company. Any further issues please contact your IT Support person or company.Įxtra Information The following screenshot is of the Server Settings… the server may change at any point so please don’t attempt to type it in yourself, Microsoft Exchange will manage that process for you. That is your Outlook complete and configured. If you had any personal Archive folders you now need to re-attach them, see below for information. You can ‘Remember my credentials’ so that the next time you launch Outlook it doesn’t ask again.
#Outlook personal folders missing full
Please remember that in Office 365 your username is your full email address. The next time you launch Outlook it may prompt you for your username and password. At first Outlook may look blank or that it has missing emails, in this case please wait a few minutes for the download process to complete. download) a local copy of your email to your PC, you may see a message such as above while that happens. The first time Outlook starts after creating the account it can take a minute or two to launch. Press OK to close the Mail settings window.
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If you see a restart message such as above, ignore it and press OK and continue.Ĭlick Finish. Enter your email account details, similar to the screenshot below:Įduc Office 365 email: Remove & create new Outlook profile Click Add and create a New Profile by giving it a name, the same as the old will do fine, i.e. You should find one profile, probably called ‘Outlook’… click Remove (answering Yes to the prompt). Look for an icon called “Mail (32bit)” In the window that opens click “Show Profile…” button. Ensure “View by:” at the top right of the window says “Small icons”. Access the computer’s Control Panel (Start Menu -> Control Panel).
#Outlook personal folders missing update
In this situation you can manually update Outlook to contact Office 365 by doing the following: (We would recommend you ask your IT Support person to help you with this) Do you have a personal Archive set of folders? See notes at the end of this article before continuing. If your Outlook is unable to contact the SCC/SWO servers (e.g “Server Unavailable”) for whatever reason then that final part of the migration will fail because it won’t be able to get the information to update correctly. If you have previously used Outlook the with the SCC/SWO service then once you have been moved into Office 365 your Outlook will need to contact the SCC/SWO servers one last time to get the information that your mail has been moved, and where it is now located.
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Educ Office 365 email: Remove & create new Outlook profile Published: